The following document represents the terms and
conditions of the Online Banking program including the “Optional” Bill
Payment Service. It is recommended that you print this document for your
Agreement: This Online Access
Agreement (“Agreement”) contains the terms that govern your use of the
Online Banking application services. This Agreement is between Security
State Bank of Warroad and the “Customer” or “you or your.” The terms “us”
“we” “the Bank” or “our” refer to Security State Bank of Warroad. You may
use Online Banking to access your accounts through the Internet. By using
Online Banking to access an account you are agreeing to the terms of this
Agreement. Examples of accounts that you may elect to access include
checking, savings, certificates of deposit, and loans. Your accounts will
continue to be subject to the agreements otherwise governing them, except
where it is noted in this agreement. Additionally, each account will be
subject to the following:
terms or instructions appearing on a screen when using Online Banking;
State Bank of Warroad rules, procedures and policies applicable to
rules and regulations of any funds transfer system used in connection
with Online Banking and
applicable state and federal laws and regulations.
You may access an account at the Security State Bank of
Warroad website at http://www.ssbwarroad.com ("Website") to
obtain balances, transaction history and other information. To access an
account you must have a password and the required hardware and software.
Subject to the terms of this Agreement, you will generally be able to
access your accounts through the Website seven days a week, 24 hours a day.
At certain times, a Service may not be available due to system maintenance
or circumstances beyond our control. During these times, you may use any
automated teller machine (ATM) or SSB Telebanc.
The Bill Payment Service is an optional service
offered for Online Banking customers. Terms and fees associated with this
service are disclosed below and require enrollment.
Electronic Mail (E-mail): One way of
communicating with the Bank is by sending an e-mail. Our website provides
Contact Information for you to submit questions about your account(s) or
provide comments on the Service. To ensure the security of your account
information, do not indicate any specific account numbers in your comments.
You cannot use e-mail to initiate transactions on your accounts. For
transactions, please use the appropriate functions within Online Banking,
or call the bank.
Online Financial Services: With respect to
your accounts, services offered include obtaining balance information,
transaction history and other information. In some instances, balances and
transaction history may only reflect activity conducted through the close
of the previous business day. Security State Bank of Warroad may, from time
to time, introduce new Online Financial Services. When this happens we will
update our Website to include the new Online Financial Services, this can
be new product enhancements, convenience services, etc. By using an Online
Financial Service, you agree to be bound by the terms contained in this
Agreement at the time of use.
Stop Pay Services: In requesting a
Stop Payment you must contact Security State Bank at 218-386-1818. This service will NOT be available
through Online Banking.
Eligible Personal Accounts: All accounts will
be linked by means of the Portfolio Code / Name Line code of the person
that is authorized to access the account. Accounts that are linked together
will appear together without regard to the ownership of those accounts.
Authorized Representatives for
Business Accounts: If you are a business we will establish and authorize
an administrator of your business to manage your Online Banking. This
administrator will be responsible for access controls including additional
users and restrictions of transactions.
Electronic Fund Transfer Provisions
For Consumers: The provisions in this section apply only to electronic fund
transfers that debit or credit a consumer's checking, savings or other
asset account and are subject to the Federal Reserve Board's Regulation E
(an "EFT”). Security State Bank of Warroad may, when applicable, rely
on any exceptions to the provisions in this section that are contained in
Regulation E. All terms not otherwise defined in this Agreement which are
defined in Regulation E will have the same meaning when used in this
Your liability for an unauthorized EFT or a
series of related unauthorized EFTs will be determined as follows:
you notify us within two business days after learning of the loss or
theft of your password, your liability will not exceed the lesser of
$50 or the amount of unauthorized EFTs that occur before notice to us.
you fail to notify us within two business days after learning of the
loss or theft of your password, your liability will not exceed the
lesser of $500 or the sum of–
- $50 or the amount
of unauthorized EFTs that occur within the two business days, whichever is
- The amount of unauthorized EFTs that occur after the close of two
business days and before notice to us, provided we establish that these
EFTs would not have
occurred had you notified us within that two-day period.
You must report an unauthorized EFT that
appears on a periodic statement within 60 days of our transmittal of the
statement to avoid liability for subsequent transfers. If you fail to do
so, your liability will not exceed the amount of the unauthorized EFTs that
occur after the close of the 60 days and before notice to us, and that we
establish would not have occurred had you notified us within the 60-day
period. You may, as applicable, also be liable for the amounts described in
the immediately preceding sections 1 or 2 above.
If your delay in notifying us was due to
extenuating circumstances, we will extend the times specified in the
immediately preceding paragraphs 1, 2 or 3 above to a reasonable period.
Number and Addresses: For questions or errors about online funds transfers,
Bill Pay Service questions, or any questions in general, please use the
“Contact” information on our website for our location. The telephone number
and address to be notified when you believe that an unauthorized EFT has
been or may be made are:
218-386-1818 during regular banking hours
to Security State Bank of Warroad, P.O. Box 70, Warroad, MN 56763
an email to firstname.lastname@example.org
- Business Days: Our business days are
Monday – Friday. Federal Holidays not included.
Documentation: If you have
arranged preauthorized deposits then the company making the deposit will
notify you every time they send a deposit. In any event, you will
get a monthly account statement from us for any deposit account on which
there is a transfer in a particular month.
Confidentiality: We will disclose
information to third parties about your account or the transfers you make:
it is necessary to complete transactions;
order to verify the existence and condition of your account for a
third party, such as a credit bureau or merchant;
order to comply with government agency or court orders; or
you give us written permission.
Resolution: In Case of Errors or Questions About Your Electronic
Transfers, telephone us at the phone number included in this disclosure or
write us at the address included in this disclosure as soon as you can, if
you think your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt. We must
hear from you no later than 60 days after we sent the first statement on
which the problem or error appeared.
us your name and account number (if any).
the error or the transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you need more
us the dollar amount of the suspected error.
If you tell us orally, we may require that
you send us your complaint or question in writing within 10 business days. We will determine whether an
error occurred within 10 business days (5 business days for Debit/ATM card
point-of-sale transactions and 20 business days if the transfer involved a
new account) after we hear from you and will correct any error promptly. If
we need more time, however, we may take up to 45 days (90 days if the if
the transfer involved a new account, a point-of-sale transaction, or a
foreign-initiated transfer) to investigate your complaint or question. If
we decide to do this, we will credit your account within 10 business days
for (5 business days for Debit/ATM card point-of-sale transactions and 20
business days if the transfer involved a new account) the amount you think
is in error, so that you will have the use of the money during the time it
takes us to complete our investigation. If we ask you to put your complaint
or question in writing and we do not receive it within 10 business days, we
may not credit your account. We will tell you the results within three
business days after completing our investigation. If we decide that there
was no error, we will send you a written explanation.
Liability: Our liability to you is
explained in any agreements, notices, and disclosures that we separately
provide to you from time to time regarding your accounts. This section
explains our liability to you only to the extent that our liability has not
been separately disclosed to you by any of these agreements, notices, or
disclosures. Under no circumstances will we have any liability to you for
failing to provide you access to your accounts through Online Banking.
Furthermore, unless otherwise required by applicable law, we will only be
responsible for performing the Online Finance Services as expressly stated
in this Agreement, and will only be liable for material losses incurred by
you to the extent such losses directly result from our gross negligence or
intentional misconduct in performing the Online Financial Services.
In no event will we have liability for any
consequential, special, punitive or indirect loss or damage whether or not
any claim for such damages is based on tort or contract or we knew or
should have known the likelihood of such damages in any circumstance, all
warranties will also be waived.
We will not be obligated to honor, in whole or in part,
any transaction or instruction which:
not in accordance with any term or condition applicable to the
relevant Online Financial Service or account
have reason to believe may not be authorized by you or any third
person whose authorization we believe is necessary or involves funds
subject to a hold, dispute, restriction or legal process we believe
prevents their withdrawal
result in us exceeding any limitation of our intra-day net funds
position established pursuant to present or future Federal Reserve
violate any applicable provision of any risk control program of the
Federal Reserve or any applicable rule or regulation of any other
federal or state regulatory authority
not in accordance with any other requirement of our applicable
policies, procedures or practices
have reasonable cause not to honor for our or your protection
funds are not available
Indemnification: Except to the extent
that we are liable under the terms of this Agreement or an agreement that
otherwise governs your account, if you are an owner of an account, you
agree to indemnify and hold us, our directors, officers, employees and
agents harmless from all loss, liability, claims, demands, judgments and
expenses arising out of or in any way connected with an account or the
performance of an Online Financial Service. This indemnification is
provided without regard to whether our claim for indemnification is due to
the use of the Service by you or your authorized representative.
Parties: Except as specifically provided in this Agreement or where
applicable law requires a different result, neither we nor our service
providers or other agents will be liable for any loss or liability
resulting in whole or in part from any act or failure to act of your
equipment or software, or that of an Internet browser provider such as
Netscape (Netscape Navigator browser) or Microsoft (Microsoft Explorer
browser), by an Internet access provider, by an online service provider or
by an agent or subcontractor of any of them, nor will we or our service
providers or other agents be responsible for any direct, indirect, special
or consequential, economic or other damages arising in any way out of your
access to or use of, or failure to obtain access to Online Financial
Services through the Service.
Termination: Unless otherwise
required by applicable law, Security State Bank of Warroad may terminate
this Agreement and/or your access to any Online Financial Service through
Online Banking, in whole or in part, at any time. Access to the Online
Financial Services through Online Banking, in whole or in part, may be
reinstated by us, at our discretion, at any time. If reinstated, the then
current terms of this Agreement will control. You may request reinstatement
of an Online Financial Service by calling Online Banking Customer Service.
If you decide to terminate the Bill Payment Service, we strongly suggest
that you cancel all future bill payments at the same time that you cancel
your Bill Payment Service online or by calling Online Banking Customer
Service. This will ensure that future payments made by you will not be
duplicated. Termination of the Bill Payment Service will not automatically
close your accounts. If you wish to cancel any of your Online Financial
Services, contact us using the Contact Information listed in this
Changes: Except as otherwise
required by law, rule, or regulation, we may change the terms of this
Agreement from time to time and at any time. When changes are made we will
update this Agreement at the Website. The Website will be updated on the
effective date, unless an immediate change is necessary to maintain the
security of the system or unless a law, rule or regulation requires that it
be updated an earlier time. As always, you may choose to accept or decline
changes by continuing or discontinuing Online Banking. Changes to fees or
terms applicable to accounts are governed by the agreement otherwise
governing the applicable account.
Notices: Unless otherwise
required by applicable law, in the event that we are required to provide a
notice or other communication to you in writing, that notice or other
communication may be sent to you electronically to your internet address as
reflected in our then current records.
of Information: The circumstances under which we will disclose information
about you, your accounts, or your Online Financial Services is set forth in
the information that has been separately disclosed to you in the contracts,
notices, and disclosures that have been separately provided to you and in
accordance with our policy disclosed at our Website.
Payment Service Agreement
Use of the Bill Payment Service
indicates acceptance of terms and conditions set forth in the Online
Banking Agreement and the terms and conditions set forth in this Bill
Payment Agreement (“Agreement”) as each may be jointly and/or independently
amended from time to time. This Agreement is provided in electronic form,
and by using the Bill Payment Service you agree to accept the Agreement in
that form. Please read the Agreement carefully because it is our legal
agreement with you that governs your use of our Bill Payment Service.
Introduction: Through online banking, you may subscribe to our
“optional” Bill Payment Service. The Bill Payment service allows you to
schedule payments through the internet for current, future, and recurring
bills from your checking account with us.
You may use our Bill Payment
Service to direct us to make payments from your designated checking account
to the Payees you choose in accordance with this Agreement. The terms and
conditions of this Agreement are in addition to the agreements, disclosures
and other documents in effect governing your deposit account with us,
including the Deposit Account Agreement & Disclosures and the Online
“Bill Payment Service” and/or
“Service” means the Bill Payment Service that Security State Bank of
Warroad makes available over the internet with Checkfree and is also a
Service under the Agreement. “Bank”, “we’, “our”, or “us” means Security
State Bank of Warroad. “Account”
means the deposit account you designate to process Bill Payment transactions
through. “Payee” or “Merchant” means anyone you designate and as a payee.
“Payment” means the remittance to a Payee.
Fees: There is a $5.00 monthly fee for the Bill Payment
Service after the initial 3 months. The Service is free if you sign up for
E-Statements and have 5 Bill Payment transactions per month. These fees apply only if you enroll in
the Bill Payment Service. There are no fees for the Online Banking access.
Requirements and Restrictions: To subscribe to Bill Payment,
you must designate a specific checking account to process your Bill Payment
transaction through. The account you designate for this purpose must be in
good standing with us in accordance with our criteria. We will not permit
you to use a money market or savings account as your designated Bill
Payment account because Federal Regulations require us to limit the number
and types of transfers from those types of accounts. Requirements for dual
signatures on checks do not apply to the Bill Payment Service.
Payee Designation: You can use the Bill Payment Service to make
payments to almost any payee or merchant you want, including individuals,
local service providers, utilities, credit cards, or to make mortgage or
loan payments, or charitable donations, etc. The Bill Payment Service
cannot be used to make payments for the following:
payments to the Internal Revenue Service or any state, local, or other
payments such as child support or alimony
located outside the United States
By furnishing the names of your
Payees (Merchants and/or individuals) and their addresses, you give us
authorization to follow the Payment instructions, which you provide to us.
When we receive a Payment instruction, we will remit the funds to the Payee
on your behalf from the funds in your designated Account on the day you
have instructed them to be sent (“Payment Date”). We are not obligated to
pay funds from your Account if the available Account balance is
insufficient to cover the Payment.
We are not responsible if a
Payment cannot be made due to incomplete, incorrect or outdated information
provided by you regarding a Merchant, or if you attempt to pay a Merchant
that is not on your Merchant Account list.
Scheduling Payments: You may use the Bill Payment Service to authorize
recurring payments or non-recurring payments. Recurring payments are
payments that you schedule in advance to recur at substantially regular
intervals in the same amount to the same Payee. Recurring Payments may be
scheduled for up to ten (10) years. Non-recurring Payments are a single, one-time
Payment to a specified Payee. Non-recurring Payments may be scheduled to be
initiated up to eighteen (18) months in advance. We limit the amount of
each individual Bill Payment transaction to $2,500.00 and the aggregate
daily maximum limit is $10,000.00.
Payments are processed Monday
through Friday at 1PM Central Time, except on Federal Holidays. If you
attempt to schedule a Payment on a weekend or Federal Holiday you will be
prompted to select a different date, or the Payment will be processed on the
preceding business day if it is an auto recurring Payment. The Payment
method may be electronic or by check. The first payment to a Merchant must
be scheduled at least five (5) business days prior to the due date for each
Payment (recurring or variable) to allow adequate time for the Payment to
reach the Payee. The due date is the date the Merchant has designated for
payment, and should not be adjusted for any grace period or late date
accommodations the Merchant may provide. Once the Service has been notified
whether a Merchant accepts electronic payments or requires a paper check,
after making the first Payment to that Merchant, the Service will display a
message indicating that the Merchant requires either a two (2) day
lead-time for an electronic payment, or a five (5) day lead-time if a paper
check sent by regular mail is required.
Any Payments made with the Bill
Payment Service require sufficient time for your Payee to credit your
Account with them properly. To avoid incurring a finance charge or other
charge, you must schedule a Payment sufficiently in advance of the due date
of your Payment. If you fail to schedule your Payment according to the
recommended timeframe, we will not be responsible for the late fees or
finance charges. We will not be liable if any third party, through whom any
Payment is made, fails to properly transmit the Payment to the intended
You agree to have available
collected funds on deposit in the Account you designate in amounts
sufficient to pay for all payments requested, as well as any other payment
obligations you have to us. We reserve the right, without liability, to
reject or reverse a Payment if you fail to comply with this requirement or
any other terms of this Agreement. If you do not have sufficient funds in your
designated Account and we have not exercised our right to reverse or reject
a Payment, you agree to pay for such payment obligation on demand. You
further agree that we, at our option, may charge any of your accounts with
us to cover such payment obligations.
Change or Delete Payments: Any Payment can be changed or
canceled provided you access the Service prior to 1PM Central Time on the
business day of the Payment Date. We shall not be liable to you due to a
request if your order to do so is not presented prior to the Payment Date
Payment Guarantee: If all Payment guidelines were followed and a
Payment is still posted late to your Account with a Merchant, resulting in
a late fee, at our discretion, we will make an attempt to have the Merchant
waive the late fees. If the Merchant is unwilling to waive late fees, up to
$50 in late fees assessed by the Merchant will be covered by us. However,
due to factors beyond our control such as U.S. Mail and payment processing
at the Merchant, it is not
guaranteed that a Payment will post on the fifth business day (or second,
if issued electronically). It is imperative to note that Merchant grace
periods are not taken into consideration, and if adequate lead time prior
to the payment due date was not allowed by you in scheduling the Payment,
this Guarantee is void.
Note: If the Merchant is not
willing to discuss late fees or status of the account with us, you will be
notified and advised that the Merchant requires your authorization before
further discussions can occur between us and the Merchant.
Liability: You are solely responsible for controlling the
safekeeping of and access to your Bill Payment information. You are liable
for all transactions you make, or that you authorize another person to
make, even if that person exceeds their authority. If you want to terminate
another person’s authority, you must change your Online Banking password.
In the event that you have experienced unauthorized access to our Bill
Payment, you must notify us of the unauthorized access, identify any
Payments made or scheduled, and change your logon information.
You will be responsible for any
Payment request you make that contains an error or is a duplicate of
another Payment. We are not responsible for a Payment that is not made if
you did not properly follow the instructions for making the Payment. We are
not liable for any failure to make a Payment if you fail to promptly notify
us after you learn that you have not received credit from a Payee or
Payment. We are not responsible for your acts or omissions or those of any
other person, including, without limitation, any transmission or
communications facility, and no such party shall be deemed our agent.
We will not be liable for any
special, indirect, consequential, incidental, or punitive losses, damages,
or expenses in connection with this Agreement or the Service, even if we
have knowledge of the possibility of them. We are not liable for any act,
failure to act or delay in acting if it is caused, in whole or in part, by
any cause beyond our reasonable control.
Termination: We reserve the right to terminate your use of Bill
Payment at any time without prior notice to you. If you do not access or
use the Bill Payment Service for a period of more than ninety (90) days, we
may in our sole discretion, terminate your access to and use of the
If, for any reason, you should
want to terminate your use of your Bill Payment Service, we recommend that
you cancel all future Payments and transfers at the same time you terminate
the Service, either by deleting the Payments yourself or by contacting the
Bank as stipulated below. We will delete all outstanding payments as part
of your Service termination. We are not responsible for any scheduled
Payment made before we have a reasonable opportunity to act on your
termination notice. You remain obligated for any and all Payments made by
us on your behalf through the Bill Payment Service.
Should you opt to discontinue
any of the Accounts or Services to which this Agreement pertains, written
notice must be provided to us immediately at the following address:
Security State Bank of Warroad
Warroad, MN 56763
Agreement Assignment and Amendment: We may assign this Agreement to
any affiliate, parent or other company. We may also assign or delegate
certain rights and responsibilities under this Agreement to such third
parties as we may elect upon notice to you whereupon we shall be released
from any and all further liability or responsibility related thereto.
We reserve the right to amend or
cancel any of the provisions of this Agreement, including changes to any
fees, costs, or assessments. We may amend or cancel any provision or charge
by disclosing the change electronically, and at our option, by sending you
notification in addition thereto. We will provide notice of thirty (30)
days of any changes (or such lesser period as may be allowed by applicable
law) unless an immediate change is necessary to maintain the security of
the system. You may choose to accept or decline amendments, cancellations
or changes by continuing or discontinuing the accounts or services to which
these changes relate, at your option. We also reserve the option, in our
business judgment, to waive, reduce or reverse charges or fees in