Important Information About Your Assurance Checking
Balance Subject to Interest Rate
We figure the interest charge on your account by applying the periodic rate to the “daily balance” of your account for each day in the billing cycle. To get the “daily balance” we take the beginning balance of your account each day, add any new purchases, advances or fees, and subtract any unpaid interest or other finance charges, and any payments or credits. This gives us the daily balance.
If there was no balance outstanding during the billing cycle, no interest charge will be imposed. The interest charge will begin on the day the loan or advance is processed by us, and will continue to accrue until all loan balances are paid in full. There is no free period within which to pay the outstanding balance without incurring an interest charge.
What To Do If You Think You Find a Mistake On Your Statement
If you think there is an error on your statement, write to us at West Iowa Bank, P.O. Box 407, West Bend, IA 50597-0407.
In your letter, give us the following information:
You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: We cannot try to collect the amount in question, or report you as delinquent on that amount. The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. While you do not have to pay the amount in question, you are responsible for the remainder of your balance. We can apply any unpaid amount against your credit limit.
In Case of Errors or Questions About Your Electronic Fund Transfers
Telephone or write us (the telephone number and address are shown on the front page of this statement) as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
If you tell us verbally, we may require that you send us your complaint or question in writing within 10 business days. We will tell you of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will recredit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete the investigation. If we ask you to put the complaint in writing and we do not receive it within 10 business days, we may not recredit your account.
**These procedures apply to certain consumer transactions as described in the Bank’s Electronic Fund Transfer Agreements, or other electronic fund transfer agreements. Please refer to your particular EFT Agreement for further details.
If you have arranged to have direct deposits (e.g. Social Security) made to your consumer account at least once every 60 days from the same person or company, you may call us (the telephone number is on the front of this statement) to find out whether the deposit has been made.
Balance my Checkbook
Balancing Your Checking Account
You may use this form to assist you in balancing your checking account
to your statement. Please complete all the information for the
Statement Balance and Check Register Balance forms, and click the
Calculate buttons near the bottom of the page. When the
Balances at the bottom of the page equals each other, (Adjusted Statement
Balance and Adjusted Check Register Balance) you have balanced your
checkbook! If the Adjusted Statement Balance and Adjusted
Check Register Balance do not equal each other, make sure all the
information entered is correct and complete, and calculate and compare
The Adjusted Statement Balance and Adjust Check Register Balance should equal each other. If they equal each other, you have balanced your checking account! If they do not equal each other, make sure all the information entered is correct and complete, and calculate and compare balances again.