The security of your information and assets are our primary concern. Pacific West Bank has in place multiple defense mechanisms for your protection. Know we will never email you asking for verification of any personal information. If you receive such a request, do not respond and contact Customer Service toll free at 800-881-0476 or 503-905-2222. For your security Pacific West Bank has enhanced our online banking with multi-factor authentication (MFA). When logging in you will be prompted to fill out your MFA security information. After establishing your MFA security information, the next time you login you will be able to verify your security image and pass phrase (if these are not what you set them as, contact us at 503-905-2222). If logging in from a non-registered computer you will be prompted to answer one of your challenge questions before moving forward.
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